INTRODUCTION

This document is the translation of our Terms and Conditions of our Offer from Russian into English. Meanwhile, the Russian version of the Terms and Conditions shall prevail. The only applicable law shall be the law of the Russian Federation. The validity, interpretation, and performance of the Offer and of the Warrants shall be governed in all respects by the laws of the Russian Federation, without giving effect to conflicts of law principles that would result in the application of the substantive laws of another jurisdiction. The Customer hereby agrees that any action, proceeding or claim against it arising out of or relating in any way to this Agreement shall be brought and enforced in the courts of the Russian Federation or the District Court for the Leningrad Oblast at the place where the Provider is registered, and irrevocably submits to such jurisdiction, which jurisdiction shall be exclusive. The Customer hereby waives any objection to such exclusive jurisdiction and that such courts represent an inconvenient forum.

Please, read these Terms and Conditions of our Offer and the Appendices hereto attentively. Should you disagree with the terms or any clauses thereof, the Provider recommends that you do not accept the Offer or use the Website.

1. DEFINITIONS

1.1. Customer — any legally capable natural person 18 years old or older who is interested in the Provider's services and has accepted these Terms and Conditions of our Offer for non-business purposes.

1.2. Provider — Individual Entrepreneur, Yana Muschitskaia.

1.3. Website — set of web-pages in the Internet characterised by a common subject, uniform design and a common domain address space including, but not limited to, the following domain name: votreconciergeaparis.com.

1.4. Service — the services listed in the relevant section of the Website. The list of the Provider's Services forms an integral part hereof. The Provider shall be free to revise the list referred to above at its own discretion at any time.

1.5. Order — request for Services listed on the Website duly placed by the Customer.

1.6. Parties — the Customer and the Provider when referred to collectively.

2. GENERAL PROVISIONS

2.1. Pursuant to Article 435 of the Civil Code of the Russian Federation, an offer is a proposal to enter into a contract. This document shall hereinafter be referred to as the Offer/Contract/Agreement.

2.2. This Offer is available at votreconciergeaparis.com in open access and represents a public proposal by the Individual Entrepreneur Yana Muschitskaia INN (Russian Federation Taxpayer Identification Number) 110307548460, OGRNIP (Russian Federation Primary State Registration Number of the Individual Entrepreneur) 318470400052698to enter into a Contract subject to the terms provided below.

2.3. The acceptance of the terms set forth in this Offer shall be the Customer's request for the Services listed on the Website. The acceptance of the Offer represents a full and unqualified agreement with all the clauses hereof.

2.4. Each Party warrants the other Party that it possesses the necessary legal competence and capacity alongside with all the rights and powers that are necessary and sufficient to enter into and perform this Contract.

2.5. By providing the Provider with its personal data (full name, date of birth, address, email address, phone number, and any other data as necessary), the Customer grants its consent to the use of these data by the Provider and by any third parties (Suppliers) involved thereby in the fulfilment of obligations towards the Customer, including to disseminate advertisements and newsletters concerning discounts, the Provider's forthcoming and effective promotions and other activities and containing any other information directly associated with the fulfilment of obligations towards the Customer hereunder.

2.6. The Provider reserves the right to amend this Contract unilaterally by publishing the amendments on the Website; therefore, the Customer shall keep track of the amendments/supplements to the provisions of this Offer available in the Public Offer section of the Website on its own and on an ongoing basis. If the Customer continues using the Website after the Provider amends/supplements this Offer, this shall be deemed an unqualified and full acceptance of and agreement with such amendments/supplements on the part of the Customer.

3. SUBJECT MATTER OF THE CONTRACT

3.1. In accordance with the provisions hereof, the Provider shall provide the Customer with information and consulting services for a fee, and the Customer shall accept and pay for the Services to be provided.

3.2. The definitive list of the Services, their scope, cost, and procedures shall be agreed upon by the Parties by correspondence.

3.3. The Provider shall provide the following types of consulting services:

3.3.1. Giving individual advice on selecting hotels;

3.3.2. Giving individual advice on selecting cultural, social, entertainment and sporting events and activities;

3.3.3. Giving advice on selecting cafes and restaurants;

3.3.4. Drawing up an individual schedule of educational and entertainment events and activities for the duration of stay in a tabulated form;

3.3.5. Ordering admission tickets for concerts and entertainment events;

3.3.6. Providing the schedule of entertainment and cultural events and activities;

3.3.7. Making reservations in restaurants, cafes, bars, etc.;

3.3.8. Giving advice on finding the tour guide;

3.3.9. Providing information and consulting support for the entire duration of the Customer's stay in the Country of his request by means of email or messengers (Viber, WhatsApp, etc.) on all matters of the trip and stay in the Country of his request. The service shall be available 10:30 a.m. — 08:30 p.m. (CET);

3.3.10. Any other consulting Services agreed upon with the Customer.

3.4. The Provider is neither a travel agency not a tour guide. The Provider shall not provide the Customer with any consulting Services other than those selected by the immediate provider (Supplier). The immediate providers' service fees shall not be included in the cost of the Provider's consulting services and shall be paid directly by the Customer to the immediate provider (Supplier).

3.5. The Provider may provide the Services either using its own resources or by involving third parties.

4. SUBMISSION OF THE REQUEST AND PROVISION OF SERVICES

4.1. The Customer shall place the request for the Provider's Service on its own. The request may be submitted either to the Provider's email ([email protected]) or through the contact form on the Website. The Customer's request shall form an integral part hereof.

4.2. Prior to submitting a Request, the Customer shall read these Terms and Conditions of our Offer and the confidentiality policy and grant its consent to personal data processing. Submission of a request by the Customer shall serve as evidence of the compliance thereby with the requirements of this Clause.

4.3. The Customer shall specify the following details in its request:

- Full name;

- Telephone number;

- Email address;

- Description of the Service requested by the Customer.

4.4. After receiving the Customer's Request, the Provider shall calculate the cost and tentative period of the relevant Service and render an invoice for Services. To clarify the details of the Service requested by the Customer, the Provider may send additional questions to the Customer.

4.5. The Customer shall pay for the Provider's Services within five (5) days from the date of receiving the invoice. The Provider may send the invoice to the Customer by email, SMS or messenger (Viber, WhatsApp, etc.) using the Customer's email address/telephone number.

4.6. After the payment is credited to the Provider's account, the Provider shall notify the Customer on the start of the services and provide the Customer with the agreed Service(s) during the agreed service period. No money shall be refunded to the Customer after the Services have been started.

4.7. The Services shall be provided hereunder on condition that the Provider receives a One hundred percent (100%) prepayment.

4.8. The Parties have agreed that they shall not execute a completion certificate. The Services shall be deemed duly provided and accepted without executing a service acceptance certificate at the time when the information agreed upon by the Parties as a Service is delivered to the Customer.

4.9. The Provider may temporarily suspend the acceptance/processing of the Customer's Requests and provision of the Services if the Customer fails to clear the invoices rendered by the Provider in a timely manner.

5. RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1. The Customer shall:

5.1.1. Pay for the Provider's Services in full as provided for in this Offer and in the Appendices hereto.

5.1.2. Use its own resources to procure an insurance policy certificate, book it's flight to the destination of his request, book a hotel and procure a visa for entry to the country.

5.1.3. Read the General Terms of Sale of Goods/Services (Offer) by third parties (Suppliers) being immediate providers and pay their applicable fees on its own.

5.1.4. The Customer may not use the Provider's Services for any purposes other than private, family and non-business purposes. If the Customer is in breach of the requirement referred to above, it shall pay a fine of three hundred thousand rubles (RUB 300,000).

5.2. The Customer may:

5.2.1. Change the dates of its trip or stay in the Country of his request and the dates of additional Services, provided that such changes are made one month prior to the original dates scheduled for each Service. Any changes after this date are strictly subject to the Provider's prior consent and may entail additional expense on the part of the Customer that may be related to service fees of the immediate provider whose service has been cancelled. The cancellation procedure for the direct provider's services and the fine for such cancellation shall be set by the direct provider. All Service cancellation notices shall be emailed to [email protected].

5.3. The Provider may:

5.3.1. Suspend the Services if the Customer fails to make a full payment for the Services or respond to the additional questions.

5.3.2. Refuse to process requests that are in conflict with the applicable law of the Russian Federation and of the Country of his request and with the universal moral principles.

6. PAYMENT PROCEDURE

6.1. The Customer shall clear the invoices rendered by the Provider within five (5) days from the invoice date, except as otherwise agreed upon by the Parties during the elaboration of the Request.

6.2. The Customer shall pay for the Services hereunder by wire transfer of a 100% prepayment to the Provider's settlement account.

6.3. If the amount of the transfer is below the cost of the Service (less than 100% of the cost of the Service), then the contract shall not be deemed duly made. If the amount of the transfer exceeds the amount due, then the contract shall be deemed duly made and the amount exceeding the contract price shall be refunded to the Customer's account within five (5) business days from the date when the Customer's written notice is received.

6.4. The relevant invoice shall be cleared in the Russian currency.

6.5. The relevant invoice may be cleared in a foreign currency unless prohibited by the provisions of Federal Law of the Russian Federation No. 173-FZ 'On Currency Regulation and Currency Control' dated 10 December 2003 at the exchange rate of the Central Bank of the Russian Federation.

6.6. In case of failure to clear the invoice in a timely manner, the Provider may impose a late fee of 0.1% of the overdue amount for each day of delay on the Customer, which total amount shall not exceed 30% of the invoice amount.

6.7. The date of payment shall be the date of crediting the Provider's settlement account.

6.8. Part 2 Article 781 and Part 1 Article 782 of the Civil Code of the Russian Federation and Article 32 of Law of the Russian Federation No. 2300-1 dated 07 February 1992 'On Protection of Consumer Rights' do not provide for the refund of the payment for the Services that have not been provided due to the Customer's fault and in case of rejection of the Services by the Customer after such Services have been started. The Parties agree to treat the amounts withheld by the Provider as contractual penalties paid by the Customer for breach of the provisions hereof to the Provider.

6.9. The Customer may reject the Provider's Services and claim a refund of the amounts paid prior to the start of the Services after reimbursing the actual expense to the Provider. If it is impossible to provide the Services due to the Provider's fault, the Provider shall refund the amounts paid by the Customer. Otherwise, no amounts shall be refunded.

6.10. A duly executed rejection notice shall specify the following:

1) Last name, first name, patronymic of the Customer;

2) Passport details, domicile address, contact telephone number, email address;

3) Account number used to place the Order;

4) Reason of the refund and bank details required for wire transfer.

The refund notice shall be submitted to the Provider's email: [email protected].

6.11. The Provider shall make the refund decision after examining the reason of the refund and compliance with the terms of the Offer.

6.12. The Provider shall make the refund decision and notify the Customer thereof by sending a response to the Customer's email within ten (10) business days.

6.13. The refund shall be made within ten (10) business days from the date of the Provider's favourable refund decision.

6.14. The refund shall be transferred to the Customer's bank account indicated in the refund notice.

7. LIABILITY OF THE PARTIES

7.1. The Parties shall bear liability in accordance with the Russian Federation law.

7.2. The Parties shall be exempt from liability for failure to perform or duly perform their obligations under the Contract for the duration of force majeure.

7.3. The Provider shall not be liable or sued and shall not compensate the Customer for the damage resulting from actions or omissions by any third parties (Suppliers), including, but not limited to, changes in the work/service procedures of public and/or private agencies recommended by the Provider to the Customer as part of the Services (transportation companies/services and transport lease providers, hotels/hostels/apartment hotels, and other accommodation providers, museums, sightseeing tour agencies and any other companies). The Customer shall submit all claims concerning the quality of direct providers' (Suppliers) services to the direct providers of such services.

7.4. The Customer acknowledges and agrees that the Provider acts in accordance with the requirements as they are set forth in the Requests submitted thereto. The Provider shall not be liable in case of errors or missing information and/or insufficient, inaccurate data delivered by the Customer to the Provider.

7.5. The Provider shall forward the offers of third parties (Suppliers) being direct providers capable of providing the services requested by the Customer as part of the Services to be provided hereunder to the Customer. The final choice of the direct provider shall be made by the Customer. The Provider shall not be liable for the Customer's choice.

7.6. The Provider may assign or otherwise transfer its rights and obligations arising out of its relationship with the Customer to third parties without the Customer's consent.

7.7. The use of the Services rendered by the Provider shall be strictly individual and may not be assigned to any third party except as authorised by the Provider in writing in advance.

7.8. The Parties' obligations arising out of the provisions hereof shall be terminated only after they are actually fulfilled on the grounds laid down in the law or by agreement of the Parties.

7.9. The Provider shall not be liable for the Customer's inability to use the Provider's Services caused by the reasons beyond the Provider's control.

7.10. The Provider shall not be liable for failure of the Services to meet the Customer's expectations and/or for its subjective evaluation. Such failure to meet the expectations and/or negative subjective evaluation shall not serve as reasons to deem the service quality substandard.

8. DISPUTE SETTLEMENT

8.1. Any disputes or differences arising between the Parties out of or in connection with the Contract shall be settled by the Parties through negotiation.

8.2. If the Parties are unable to settle their differences through negotiation, then such differences shall be settled by a court of general jurisdiction in compliance with the requirements laid down in the jurisdiction and cognisance laws of the Russian Federation (for disputes with natural persons).

8.3. The Parties recognise the validity of messages sent by email, SMS or messenger (Viber, WhatsApp, etc.) using the Customer's email address/telephone number and shall deem such messages equal to the original documents exchanged between the Parties.

The Parties have agreed to use no other contacts except for the following:

On behalf of the Provider: [email protected]

On behalf of the Customer — email address and telephone number indicated when placing the order.

The Parties shall treat all and any notices and messages exchanged between the Parties using the contacts mentioned above as official correspondence hereunder.

9. CONFIDENTIALITY AND PERSONAL DATA PROTECTION

9.1. The Customer's personal data shall be processed in compliance with Federal Law of the Russian Federation No. 152-FZ 'On Personal Data' and the Provider's Confidentiality Policy.

9.2. By using the Website and providing its personal data, the Customer expresses its agreement with the Provider's Confidentiality Policy available on the Website.

9.3. As the Customer submits its personal data to the Website, it grants its consent to receive the Provider's SMS and/or emails and calls to its mobile phone for the purposes of this Contract and of the surveys intended to improve the customer service quality. The Customer may refuse to receive such messages at any time by sending a relevant notice to the Provider. In this case, it is the Customer who shall bear the risk of failure to receive the necessary information.

9.4. The Customer sending a Service Request shall be viewed as a party forming a business relationship with the Provider subject to the provisions hereof.

9.5. By providing its personal data, the Customer grants its consent to the processing thereof by the Provider and acknowledges that:

9.5.1. It has provided the signup data (including the personal data) out of its own free will;

9.5.2. The signup data (including the personal data) are transferred electronically via open communication channels online;

9.5.3. The signup data (including the personal data) may be transferred to third parties for the purposes set forth herein;

9.5.4. The Provider may use the signup data (including the personal data) to promote the goods and services by contacting the Customer directly via communication channels;

9.5.5. For the sake of additional protection against fraud, the Customer's signup data (including the personal data) referred to above may be transferred to the bank administering the payment transactions under the placed orders.

9.6. The Customer's consent to the processing of its signup data (including the personal data) shall be valid for duration of the term hereof and may be withdrawn by the Customer or by its legal representative via emailing a written notice to: [email protected].

10. EXCLUSIVE RIGHTS AND COPYRIGHT

10.1. All items of intellectual property and brand identity available on the Website votreconciergeaparis.com and in the information and reference materials to be handed over to the Customer, including the design elements, projects, drawings, prototypes, diagrams, routes, logos, graphics, (including pictures), photographic and similar works, text, audiovisual works, computer software programmes making part of the Website, pieces of music (whether with or without a text), and any other works, as well as trademarks and industrial prototypes, alongside with all information materials delivered to the Customer and any copyrightable items of intellectual property (hereinafter jointly referred to as the Content) shall be protected in compliance with the Russian Federation law, including in compliance with the international treaties of the Russian Federation.

10.2. The Provider is the copyright holder of the Website as a composite work and of the Content (except as specified otherwise on the relevant page with the Content). Any use of this information shall be governed by the copyright protection law.

10.3. Except as expressly required otherwise by the applicable law of the Russian Federation, the Content may not be used (i.e. copied, published, replicated, redesigned, disseminated, sold or used otherwise), either in part or in full, without the Provider's written consent.

10.4. No Website materials may be copied, replicated, or disseminated without the Provider's written consent.

11. FINAL PROVISIONS

11.1. The relationship between the Provider and the Customer shall be governed by the Russian Federation law.

11.2. This Contract shall come in force on the date when the Customer accepts this Offer and shall be valid until fulfilment by the Parties of their obligations in full.

11.3. All and any telephone conversations between the Customer and the Provider may be recorded and ultimately used as necessary proof.

11.4. Invalidity of any provisions hereof shall not entail invalidity of the other provisions.

11.5. The Parties recognise the validity of the messages sent by email, SMS or messenger (Skype, Viber, WhatsApp, etc.) using the Customer's email address/telephone number and shall deem such messages equal to the original documents exchanged between the Parties.

11.6. By sending a Request, the Customer grants its consent to receive advertisements pursuant to Part 1, Article 18 of Federal Law of the Russian Federation No. 38-FZ 'On Advertising' dated 13 March 2006 (as amended on 30 January 2018). The Customer may refuse to receive advertisements by emailing a written notice of refusal to receive advertisements to: [email protected]

12. PROVIDER'S DETAILS

Individual Entrepreneur Yana Muschitskaia

INN (Russian Federation Taxpayer Identification Number) 110307548460

OGRNIP (Russian Federation Primary State Registration Number of the Individual Entrepreneur) 318470400052698

Email address: [email protected]



This document is the translation of our Terms and Conditions of our Offer from Russian into English. Meanwhile, the Russian version of the Terms and Conditions shall prevail. The only applicable law shall be the law of the Russian Federation. The validity, interpretation, and performance of the Offer and of the Warrants shall be governed in all respects by the laws of the Russian Federation, without giving effect to conflicts of law principles that would result in the application of the substantive laws of another jurisdiction. The Customer hereby agrees that any action, proceeding or claim against it arising out of or relating in any way to this Agreement shall be brought and enforced in the courts of the Russian Federation or the District Court for the Leningrad Oblast at the place where the Provider is registered, and irrevocably submits to such jurisdiction, which jurisdiction shall be exclusive. The Customer hereby waives any objection to such exclusive jurisdiction and that such courts represent an inconvenient forum.

Date of translation from Russian into English: 10 January 2019

Publication date: 20 February 2019

INTRODUCTION

This document is the translation of the Privacy Policy from Russian into English. Meanwhile, the Russian version of the privacy policy shall prevail. The applicable law shall be the law of the Russian Federation. The validity, interpretation, and performance of the Offer and of the Warrants shall be governed in all respects by the laws of the Russian Federation, without giving effect to conflicts of law principles that would result in the application of the substantive laws of another jurisdiction. The Customer hereby agrees that any action, proceeding or claim against it arising out of or relating in any way to this Agreement shall be brought and enforced in the courts of the Russian Federation or the District Court for the Leningrad Oblast at the place where the Operator is registered, and irrevocably submits to such jurisdiction, which jurisdiction shall be exclusive. The Customer hereby waives any objection to such exclusive jurisdiction and that such courts represent an inconvenient forum.

We (Individual Entrepreneur Yana Muschitskaia) respect your privacy and we are committed to protecting your personal data. We treat any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation.

This Privacy Policy aims to give you information on how we collect and process your personal data through your use of this website or our services, including any data you may provide through this website when you purchase a service.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

The Personal Data Processing Policy (hereinafter, the Policy) has been developed in compliance with Federal Law of the Russian Federation No. 152-FZ 'On Personal Data' dated 27 July 2006 (hereinafter, FZ-152).

This Policy lays down the procedure for processing personal data and measures for safeguarding the Website Users' personal data in order to protect human and civil rights and freedoms during the processing of personal data, including the right to personal and family privacy.

This Policy is availableat votreconciergeaparis.com in open access and is intended for all website users. By using the website, the User confirms that he/she has read this policy and fully agrees with its provisions.

By using the website and/or providing the Operator with personal data, the User grants his/her consent to the automated and non-automated processing of his/her personal data in compliance with Federal Law of the Russian Federation No. 152-FZ 'On Personal Data' dated 27 July 2006 for the purposes and using the methods set forth herein.


DEFINITIONS

Personal Data – any information directly or indirectly associated with identified or identifiable natural person (personal data subject);

Personal Data Operator (Operator) – person who processes the Users' Personal Data – Individual Entrepreneur Yana Muschitskaia INN (Russian Federation Taxpayer Identification Number) 110307548460, OGRNIP (Russian Federation Primary State Registration Number of the Individual Entrepreneur) 318470400052698.

Personal Data Processing – any manipulation (operation) or set of manipulations (operations) involving Personal Data performed by means of automation facilities or without such facilities. The Personal Data Processing includes but is not limited to:
- collection;
- recording;
- systematisation;
- accumulation;
- storage;
- refinement (updating, modification);
- retrieval;
- use;
- transfer (dissemination, provision, access);
- anonymization;
- blocking;
- deletion;
- destruction.

Automated Personal Data Processing – Personal Data Processing by means of computer equipment;

Personal Data Dissemination – disclosure of Personal Data to the public at large;

Personal Data Provision – disclosure of Personal Data to a specific person or a specific group of persons;

Personal Data Blocking – temporary interruption of Personal Data Processing (except where processing is required to refine Personal Data);

Personal Data Destruction – actions making it impossible to recover the Personal Data content in the Personal Data Information System and (or) causing the destruction of the physical media where Personal Data are stored;

Personal Data Anonymization – actions making it impossible to attribute Personal Data to a specific Personal Data subject without additional information;

Personal Data Information System – collection of Personal Data in the databases and information technologies and facilities ensuring the processing thereof;

User – person enjoying access to the Website via the Internet and using the Website.

Website – set of web-pages in the Internet characterised by a common subject, uniform design, and a common domain address space including, but not limited to, the following domain name: votreconciergeaparis.com.



1. PERSONAL DATA PROCESSING PRINCIPLES

1.1. The Operator's principles for Personal Data Processing are as follows:
- Ensuring legality, fairness, and transparency;
- Limiting Personal Data Processing to the attainment of specific and legitimate purposes set in advance;
- Disallowing Personal Data Processing incompatible with the Personal Data collection purposes;
- Disallowing integration of the databases containing the Personal Data processed for the purposes incompatible with each other;
- Ensuring that no Personal Data are processed except for the Personal Data that meet the processing purposes;
- Ensuring that the content and scope of Personal Data under processing conform to the announced processing purposes;
- Ensuring the integrity and confidentiality of Personal Data;
- Ensuring the adequacy, sufficiency, and relevance of Personal Data with respect to the Personal Data Processing purposes;
- Ensuring Personal Data Destruction or Anonymization upon achieving the processing purposes thereof at the Personal Data subject's request or if such purposes become irrelevant, provided that the Operator is unable to cure the Personal Data breaches, except as prescribed otherwise by federal law.


2. COLLECTED DATA

2.1. All Users may visit the Website without disclosing any Personal Data. Meanwhile, failure by the User to provide necessary information requested in the relevant input boxes and in the other sections of the Website may make it impossible for the Operator to provide the User with certain services.

2.2. To ensure the fulfilment of contractual obligations and attainment of other purposes set out in the Policy, the Operator may request the following data on the User:
- First name, last name, patronymic;
- Date of birth;
- Email;
- Mobile number;
- Residence address;
- Bank details.


3. NON-PERSONAL INFORMATION

3.1. As the Website is accessed, certain non-personal information (browser, number of visits, average time spent, visited web-pages) shall be recorded automatically. This information is used to improve the request function, content, and performance of the Website. Such information may be used by the Operator or transferred to third parties in the future.

3.2. The Website uses the Cookies – small files temporarily saved on the hard drive and making it possible to identify the User's PC during the future visits of the Website. The Website does not use the cookies for any purpose other than to acquire the Website use information. The data in the cookies are anonymous and do not contain any Personal Data.

3.3. The User can find out how to disable the cookies or change their browser settings by clicking the following links:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=...
Firefox https://support.mozilla.org/en-US/kb/enable-and-di...
Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/B...
Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471

3.4. The Operator may use GoogleAnalytics and Yandex.Metrika. The User undertakes to read the terms of these services at:
https://yandex.ru/legal/confidential/
https://www.google.com/intl/ru/policies/privacy/


4. PERSONAL DATA COLLECTION PURPOSES

4.1. All the information received from the Users shall be used to:
- Fulfil contractual obligations;
- Identify the User;
- Couple back with the User, including by sending notices and requests concerning the Website use and processing the User's requests and enquiries;
- Establish the User's location in order to fulfil contractual obligations;
- Assure the accuracy and completeness of the Personal Data provided by the User;
- Notify the User on the Order status;
- Provide the User with customer support;
- Obtain the Users' feedback, comments and recommendations.


5. USER'S RIGHTS

5.1. The User may obtain the information concerning the processing of his/her Personal Data.

5.2. By providing his/her Personal Data and using the Website, the User grants his/her consent to the processing of such data. The User may withdraw such consent and request that his/her Personal Data are deleted/blocked at any time by sending a written withdrawal notice to: [email protected].

5.3. In this case, the Operator shall discontinue the processing of and shall destroy the Personal Data within 30 days from the date of receiving the withdrawal notice. Meanwhile, after the User's Personal Data are deleted/blocked, the Operator shall discontinue services and shall not process any orders. In the meantime, the deleted data may be stored in third parties' systems: in cache, search systems, interconnected proxy servers, etc.

5.4. The User may modify (update, supplement) the personal information provided thereby or a part thereof by sending a modification notice to: [email protected].


6. PERSONAL DATA PROCESSING

6.1. The Provider may carry out the Personal Data Processing – i.e. a manipulation (operation) or set of manipulations (operations) involving Personal Data by means of automation facilities or without such facilities, including Personal Data collection, recording, systematisation, accumulation, storage, refinement (updating, modification), retrieval, use, transfer (dissemination, provision, access), anonymization, blocking, deletion and destruction.


7. DISCLOSURE

7.1. The Operator, its employees and third parties enjoying access to Personal Data shall not disclose Personal Data to any other third parties and shall not disseminate Personal Data without the Personal Data subject's consent, except as prescribed otherwise by a federal law of the Russian Federation (e.g. in case of the competent public authority's request).

7.2. Confidentiality of Personal Data shall not be breached if the Operator provides third parties with the information they need to fulfil their obligations towards the User; specifically, the Operator shall transfer Personal Data to transportation companies/services and transport lease providers, hotels/hostels/apartment hotels, restaurants, cafes and other accommodation providers, museums, sightseeing tour agencies, and any other companies (Suppliers) that are based in the Country of the Customer's request.


8. PERSONAL DATA RETENTION PERIOD

8.1. The User's Personal Data shall be processed until the attainment of the purposes for which they were originally obtained by any legal means, including in the Personal Data Information Systems by means of automation facilities or without such facilities.


9. REVISION OF THIS POLICY

9.1. The Provider shall be free to revise this Policy at its sole discretion without notifying the Website User in advance. Therefore, the Website User should be advised to re-read the terms during the next visit and pay attention to the possible revisions or amendments. The updated version of the Policy shall take effect on the date it is posted on the Website except as provided for otherwise by the updated version of the Policy.


10. FINAL PROVISIONS

10.1. The Provider recommends that the Website be used by those who have turned 18 years old.

10.2. The Operator shall not verify the accuracy of the Personal Data provided by the Users or monitor their legal capacity and shall assume that the User has provided accurate and sufficient personal information on the items included in the signup form and keeps this information up to date.

10.3. This Policy shall not apply to any information except for the information processed during the use of the Website. The Provider shall not monitor or be liable for the processing of information by third parties' websites that may be accessed by the User through the links available on the Website.

10.4. The Website content may not be used, i.e. copied, published, replicated, redesigned, disseminated, sold, or used otherwise, either in part or in full, without the Operator's written consent, except as prescribed otherwise by the applicable law of the Russian Federation.

10.5. The Provider shall not be liable for the loss of data caused by the actions of third parties, including the Operator's hosting provider, software errors, unreliable communication channels, and unlawful acts by hackers and other trespassers. If it is revealed that the Users' data have been lost, the Provider shall notify the Users of such loss and take all practicable effort to mitigate adverse effects for the Users and identify guilty persons.

10.6. Should the court or any other competent public authority declare any individual provisions hereof invalid by its resolution, this will not invalidate the Policy as a whole.

10.7. All potential disputes shall be resolved in accordance with the Russian Federation Law at the place where the Operator is registered. Prior to taking legal action, the User shall observe the mandatory pre-trial dispute settlement procedure and send a relevant written claim to the Operator. A response to the claim shall be given within Thirty (30) business days.


11. CONTACTS

Individual Entrepreneur Yana Muschitskaia

INN (Russian Federation Taxpayer Identification Number) 110307548460

OGRNIP (Russian Federation Primary State Registration Number of the Individual Entrepreneur) 318470400052698

Email address: [email protected]





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Consent to Personal Data Processing


Pursuant to Federal Law of the Russian Federation No. 152-FZ 'On Personal Data' dated 27 July 2006, I hereby confirm of my own free will, volition, and interest that by using votreconciergeaparis.com and its services, I grant my unqualified consent to the processing of my Personal Data (Personal Data Operator).

I have been duly advised that the Personal Data Processing means:
- Any manipulation (operation) or set of manipulations (operations) involving Personal Data performed by means of automation facilities or without such facilities.
- Collection, recording, systematisation, accumulation, storage, refinement (updating, modification), retrieval, use, blocking, and deletion;
- Transfer and any other manipulations with my Personal Data provided for by applicable law of the Russian Federation.

I hereby grant this Consent to the processing of the following Personal Data:
- First name, last name, patronymic;
- Date of birth;
- Email address;
- Mobile number;
- Residence address;
- Bank details.

I confirm that the Personal Data Operator may use my data for the purposes set forth in the confidentiality policy and in the other documents defining the Personal Data management procedures and to perform civil law and other contracts, to analyse the shopping basket, to improve the quality of goods and services, and to provide me with commercial and reference information via any communication channels, including by mail, SMS, email, and phone.

This Consent equally applies to cross-border data transfer.

I hereby confirm that I have read the provisions of Federal Law of the Russian Federation No. 152-FZ 'On Personal Data' dated 27 July 2006 and confidentiality policy of votreconciergeaparis.com and that I understand the rights and obligations in the domain of Personal Data protection.

This Consent shall be valid until it is withdrawn by sending a relevant notice to: [email protected]

If I withdraw the Consent to Personal Data Processing, the Operator may continue Personal Data Processing without my Consent as provided for by Clauses 2 – 11 Part 1 Article 6, Part 2 Article 10 and Part 2 Article 11 of Federal Law of the Russian Federation No. 152-FZ 'On Personal Data' dated 27 July 2006.

This document is the translation of the Confidentiality Policy from Russian into English. Meanwhile, the Russian version of the confidentiality policy shall prevail. The applicable law shall be the law of the Russian Federation. The validity, interpretation, and performance of the Offer and of the Warrants shall be governed in all respects by the laws of the Russian Federation, without giving effect to conflicts of law principles that would result in the application of the substantive laws of another jurisdiction. The Customer hereby agrees that any action, proceeding or claim against it arising out of or relating in any way to this Agreement shall be brought and enforced in the courts of the Russian Federation or the District Court for the Leningrad Oblast at the place where the Operator is registered, and irrevocably submits to such jurisdiction, which jurisdiction shall be exclusive. The Customer hereby waives any objection to such exclusive jurisdiction and that such courts represent an inconvenient forum.


Date of translation from Russian into English: 10 January 2019

Publication date: 20 February 2019